The brand new SAP Services and Support book points out SAP's choices in a transparent, comprehensible way and addresses discrepancies in between the requirements of recent buyers and experienced end users.
Qualified Chat for VAR-d support partners as well as their conclusion shoppers A operation allowing for VAR-shipped support companions to implement Expert Chat for his or her finish customers' systems is currently not out there.
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"It’s not simply the massive length of time that may be saved; it’s also the sheer amount of money of knowledge which is out there at the press of a button."
How can you Timetable a specialist for VAR-d support companions as well as their end customers? As VAR-D support associates are mandated to offer 1st and 2nd line support, the usage of Timetable an authority channel continues to be produced available, since May perhaps 2021, for present scenarios only.
"I would say we'd like 30 to forty per cent a lot less the perfect time to get our work done, all thanks to Jet. Fastened property, as an example, used to choose 50 percent every day; now Jet does that immediately. That's incredible.”
When enduring troubles Together with the performance of the SAP Remedy, you've many ways to have interaction with SAP professionals:
Can I refer again into the chat session facts at a later time? Certainly, the chat transcript and all attachments might be recorded as part of your situation log for the benefit.
You may download the SAP read more items that are affiliated with your S-user ID. Downloading documents involves the Software program Obtain authorization; to ask for it, Call a person administrator in your business.
We not merely improve along with you, we be certain we’re a driving force behind it. We celebrate your successes and consider your IT to the next level with it.
Gain insights into how this ERP-centric approach makes sure traceable and auditable carbon details although supplying true-time environmental and economic affect Examination to enable smarter business selections.
For those who have any questions on these or other support matters, be sure to don't hesitate to Speak to CIC.
The carousel under shows lots of the opportunities offered and may hyperlink you to the ideal location - get more info all portion within your cloud membership and/or maintenance contract.
The new SAP Services and Support e-book points out SAP's choices in a clear, comprehensible way and addresses dissimilarities amongst the necessities of recent clients and seasoned buyers.